A promising and flourishing jungle

It is evolving in response to the demand for a coherent way to support information creation and sharing, team communication and coordination, and communities and informal social interaction. Buyers are looking for flexible environments where participants can find and interact with one another, and create, organize and share information. The promise is one of improved “connectedness” as well as the capture and dissemination of informal knowledge by capitalizing on community involvement.

Nikos Drakos, Anthony Bradley, Jeffrey Mann (Gartner RAS Core Research Note G00162146, 0ct. 2008)

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